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  • Health advice and recommendations on various health issues
  • Women care and counselling - Voluntary Interruption of Pregnancy (IVE)
  • Information on child and adult vaccination
  • Medicines advice
  • Travel advice
  • Stop smoking advice and counselling
  • Healthy habits advice. Health promotion
  • Information on health alerts: heat waves, environmental alerts, food, etc.
  • Information on public health campaigns. Contribution to various information and health promotion campaigns 

Related information

During the hours that Primary Care Centres are closed, SEM coordinates on-call home assistance.

If you dial 061, the centre coordinator will handle the call and direct you to the closest or most appropriate centre where the patient can receive assistance, or, if necessary, will mobilize the on-call healthcare assistance professional for dispatch to the patient’s home.

  • Chronic and frail patient care
  • Plan for the prevention of heat waves effects on health, in Catalonia (POCS)
  • Influenza Campaign 
  • CatSalut health services guide
  • Health Department and CatSalut administrative procedures
  • Healthcare centres directory
  • Access to pharmacies 
  • Health Insurance Card processing
  • Complaints about surgical operation waiting times
  • Stop smoking assistance program: tobacco quit line
  • Telephone survey campaigns to determine Healthcare System user satisfaction: surveys related to the Healthcare System (degree of user satisfaction and use, activity programmes promoting health and support for Public Health)
  • Translation services for health care professionals
  • Information on arrangements and procedures
  • Information on Health Department campaigns, action plans and/or special programmes
  • Contingency centre for diverse mechanisms of the healthcare system: Integrated Electronic Prescription System (SIRE)
  • Information and alerts about mandatory reportable diseases and epidemic outbreaks
  • Case collection. Catalan Epidemiological Surveillance Emergency Service

Health alert functional unit (UFAS), in case of:

  • Heat wave
  • Overcoming of the ozone threshold value
  • Influenza Campaign
Update:  02.05.2011